القسم التقني

كيف تقوم باستعادة اموالك بعد القيام بشراء لعبة او تطبيق من متجر اب ستور

Encyclopedia of Knowledge

كيفية تقوم بالتبليغ عن المشكلة

1-افتح تطبيق الرسائل الرسمي وابحث عن إيصال الشراء كما موضح في الصورة (your receipt from apple)

2- اضغط على الرسالة وستجد رابط للإبلاغ عن المشكلة التوضيح في الصورة (report a problème)

-3سيتم إعادة توجيهك الى صفحة تقوم فيها بإدخال بيانات حسابك

4-حدد المشكلة التي واجهتك من (choose problem)

-5قدم المشكلة من خلال submit

من هنا ستتم دراسة طلبك و سيتم الرد عليك خلال بضعة أيام في حالة الموافقة على إعادة اموالك

القسم التقني

Encyclopedia of Knowledge

مقالات قد تهمك

تعليقات

إرسال تعليق

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